Responsible Gaming at hb77 — Your Safety, Our Priority
hb77 is committed to providing a safe, fair and enjoyable gaming environment for every player in Bangladesh. Use our built-in tools to keep gaming fun and within your limits.
Responsible Gaming Tools
Deposit Limits
Set daily, weekly or monthly deposit limits directly from your account settings. A reduction takes effect immediately; an increase requires a 24-hour cooling-off period.
Self-Exclusion
Exclude yourself for 1 week, 1 month, 3 months, 6 months, 1 year, or permanently. Your account is locked instantly — no deposits or gameplay are possible during the exclusion period.
Session Time-Out
Take a short break by setting a time-out of 24 hours, 48 hours or 7 days. Your account is temporarily suspended while the time-out is active.
Wagering History
Review your full bet and deposit history at any time from the transaction log in your account. Track your spending and stay in control of your activity.
Reality Check Reminders
Enable session notifications that display how long you have been playing and how much you have wagered at intervals you choose — 30 minutes, 1 hour or 2 hours.
Account Activity Review
Request a full account activity summary from hb77 support at any time. Our team can provide a detailed breakdown of your deposits, withdrawals and gaming sessions.
How to Activate Your Safety Tools
All responsible gaming tools on hb77 are self-service and available 24 hours a day, 7 days a week. You do not need to contact support to activate them — follow these steps.
- Log in to your hb77 account using your registered mobile number and password.
- Go to Account Settings by tapping your profile icon in the top corner.
- Select Responsible Gaming from the settings menu to see all available tools.
- Choose your preferred tool — Deposit Limit, Session Time-Out, or Self-Exclusion — and follow the on-screen instructions to activate it immediately.
Warning Signs of Problem Gambling
Gambling should always be an enjoyable form of entertainment, not a way to earn money or solve financial difficulties. If you recognise any of the following signs in yourself or someone you know, it may be time to take a break or seek support.
- Gambling more than you can afford to lose and chasing losses to try to win back money you have spent.
- Spending more time gambling than you planned, or feeling unable to stop once you start a gaming session.
- Neglecting work, study, family responsibilities or personal relationships because of the time or money spent on gambling.
- Borrowing money or selling possessions to fund gambling activity, or using money set aside for essential expenses such as rent or bills.
- Feeling anxious, irritable or restless when not gambling, or using gambling as a way to escape stress, depression or other negative emotions.
- Lying to family members or friends about how much time or money you are spending on gambling, or feeling shame or guilt about your gambling behaviour.
What Is Responsible Gaming?
Responsible gaming means engaging with online casino and sports betting as a leisure activity in a way that is safe, informed and within personal financial boundaries. At hb77, we believe that every player in Bangladesh deserves access to tools and information that allow them to make considered decisions about their gambling activity — before a problem develops, not after.
The great majority of hb77 players enjoy cricket betting, live casino, and slots as a form of entertainment without developing any harmful pattern. The responsible gaming tools on hb77 are designed for all players — not just those who are already experiencing difficulty. Using a deposit limit or a reality check reminder from day one is a sign of smart, confident play, not a sign of a problem.
Self-Exclusion: Taking a Break When You Need It
Self-exclusion is one of the most effective tools available to a player who feels that their gaming is becoming problematic. When you activate self-exclusion on hb77, your account is locked immediately. You will not be able to log in, make deposits, place bets or access any game during the exclusion period. If you try to create a new account during an active self-exclusion period, that account will also be closed.
Available self-exclusion periods are: 1 week, 1 month, 3 months, 6 months, 1 year, or permanent. A permanent self-exclusion cannot be reversed. For temporary periods, the exclusion will not be lifted before the full period has elapsed, even if you change your mind. After a temporary exclusion ends, a mandatory 24-hour cooling-off period applies before your account is reactivated.
Understanding Deposit Limits
Deposit limits allow you to control the maximum amount of money you can add to your hb77 account within a given time frame. You can set a daily limit (maximum per calendar day), a weekly limit (Monday to Sunday), or a monthly limit. Once a limit is set, it applies to all payment methods — bKash, Nagad, Rocket, Upay, Visa, Mastercard — so there is no way to exceed your chosen limit by switching payment methods.
If you want to lower your deposit limit, the new lower limit applies immediately. If you want to raise your limit, the increase does not take effect for 24 hours — this cooling-off period is deliberate and is designed to prevent impulsive decisions made in the heat of a gaming session from bypassing the protection the limit provides.
Protecting Young People
hb77 is strictly an adults-only platform. Players must be 21 years of age or older to register and play. We take our obligation to prevent underage gambling seriously. At registration, players confirm they meet the age requirement. hb77 reserves the right to request age verification documents — including a National ID card, passport, or birth certificate — from any player at any time.
If you share a device with younger family members, we strongly recommend using your device's parental control features to prevent access to hb77.onl. If you believe a person under 21 has accessed the platform using your account or any other account, please contact us immediately at [email protected]. We will investigate promptly and take appropriate action.
Need to Talk? We're Here 24/7
If gambling is affecting your wellbeing, your finances, or your relationships, please reach out to the hb77 support team right away. We can help you activate safety tools, discuss your options, and — where necessary — refer you to professional support resources. There is no judgment and no delay.
[email protected]Tips for Staying in Control
Even if you are not experiencing any difficulties, these simple habits will help you keep gaming enjoyable and stress-free over the long term.
- Decide on a budget before you log in and treat it as the entertainment cost of your session — not as a stake you need to win back.
- Set a time limit for each gaming session. Use the reality check reminder in your account settings to get an automatic notification when your chosen time is up.
- Never gamble when you are feeling stressed, upset, tired, or under the influence of alcohol. Decisions made in those states are rarely well-considered.
- Take regular breaks between sessions. Logging out, closing the app and doing something else for a while resets your perspective and prevents extended play.
- Keep gaming separate from your financial planning. Winnings are a bonus, never a source of expected income. Never rely on hb77 winnings to pay for living expenses.
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